Shipping policy

General

 These shipping terms apply to ordering products from our online store and corresponding deliveries.

We reserve the right to unilaterally change the shipping terms from time to time, so please review the shipping terms each time before placing an order.

Products and Product Prices

The features and prices of the products in the online store are presented in connection with each product description. We reserve the right to change prices and shipping costs, so please check the prices in your shopping cart before confirming your order. Product prices include value-added tax, which is shown in the shopping cart and order confirmation.

Payment and Payment Methods

You can pay for your order using the payment methods described on the website and available in the shopping cart.

Order and Payment Confirmation

After a successful order, you will receive an order confirmation via email, so please provide your email address when placing the order. The order confirmation also confirms the payment method used.

If, for any unexpected reason, we cannot confirm your order, we will notify you by email as soon as possible.

Delivery Method

We will deliver your order using shipping forwarders to avoid any additional fees.

Delivery Time

It takes approximately 6 - 14 business days to receive your order. We're committed to delivering orders as quickly as possible.

Limitation of Liability

NEXAHAVEN is not liable for any indirect or direct or other damages related to the order, delivery, or product, except to the extent that mandatory provisions of consumer protection law or other mandatory law have otherwise determined regarding that damage.